Kverneland parts can now be ordered through a new online portal called Terrako. The digital marketplace is said to reduce downtime, ensure the right parts are ordered and ready for collection from their nearest Kverneland dealer.
Access requires customers to sign-up, creating an online account which highlights their nearest Kverneland dealers. Doing so gives the customer direct access to stock levels when searching for parts. Payment is made at the time of ordering by credit card, and customers then receive an email confirmation of their order.
“As a digital marketplace, Terrako makes it easy for customers to order parts for their Kverneland equipment, even if they don’t know their local Kverneland dealer,” explains Kevin Waddingham, Kverneland parts marketing manager.
“It may be that the closest dealer might be out of stock, but another Kverneland dealer within easy reach may have those parts sat on the shelf,” says Kevin. “Using Terrako will speed up the process of finding and buying the correct parts.”
Online ordering also offers quick and easy parts identification through Smart Search, Kverneland’s photographic parts identification tool, which can be accessed using a smart phone, tablet or PC.
By taking a photograph of the required part, Smart Search ensures you get the correct part number, reducing the risk of incorrect ordering. Any parts showing as out of stock at the point of order will also prompt an estimated delivery date.
“It’s a very efficient process that can be accessed 24-7 and it takes the guesswork out of finding original Kverneland parts.”
For more up-to-date farming news click here and subscribe now to profi and save 47%.
